alkisahnya, MZ buat booking one homestay ni (tapi dinamakan sebagai hotel dlm listing agoda tu) few days in advance via agoda..rasanya2 awal minggu MZ book...MZ memang biasanya booking hotel or even homestay guna agoda or booking.com--sebab utama MZ pilih homestay tu, sbb ada family room dan ada pool (razeen nak mandi kolam) dan rate pun ok ie RM340 for one nite stay (tak de breakfast pun, bilik basic jer, highlightnya cuma pool kecik)
so masa booking via agoda tu, memang dh key in credit card number siap2, so in case no show, memang agoda akan auto charge full rate. agoda memang bg option pay cash masa check in.
then lps setel book online, homestay tu bagi mesej (via apps agoda) suruh MZ bank in byrn full siap2...MZ pun ckp eh, saya dh key in credit card tadi so MZ dh ckp akan byr cash time check in
then dia kata okay (ada MZ tepek screenshot kat bwh2 ni)
then pagi sabtu 25/5/ ie hari yg MZ supposed to check in, tiba2 jer dpt message dari homestay tu...terkejut la MZ..sbb time tu tgh nak bertolak ke kuantan...and then peak season kan..susah la nak cari tmpt lain yg sesuai dgn bajet/facilities (ie nak yg family room dan ada pool)
ni mesej yg merosakkan mood MZ pagi2 sabtu tu...suka suki jer dia batalkan, tp dlm sistem maintan jer status confimed tu
so apa lagi yg MZ boleh buat...MZ terus contact agoda CS laaa...syukur CS respond wpun bkn instant, kiranya dlm setengah jam lps MZ pm CS tu, dpt reply

CS mintak semua bukti screenshot, then CS plak tak paham sbb conversation in BM, so MZ ckp lah memang screenshot tu in bahasa melayu..lps tu may be ada staff yg in charge paham BM, then last sekali nilah mesej agoda CS
memang menyirap jer rasa darah MZ..sbb tiba2 kena cancel by homestay tu bodo2 jerrr huh.
tp MZ and family masih meneruskan perjlnn to Gambang, sambil2 gigih mencari tmpt lain utk check-in..memang semua pun fully booked lah sbb last minit kan...if bilik utk 2 org memang tak bolehlah sbb kami ber5 (biasanya MZ akan cari bilik utk 3 or 4 adults to accommodate all 5 of us)
yg available pun hanyalah zenith kuantan ie 5 star, rate RM1k+ utk family room...over budget plak!! sbb biasanya MZ allocate around RM600-700 utk family room (or equivalent)kalau dok hotel yg above 3 star.
so kat mana kami nak overnite stay lps setel late bday lunch dgn our zharfan?
mr hubby ckp terpaksa day trip lah ie bertolak balik semula ke KL pd waktu mlm..
sambung story in next entry yer
